Stylish Brass Golden My Name Pendant With Chain For Women

1. Shipping & Delivery Timeline: We ship our products using reliable courier partners. Customized products typically arrive within 8-10 days, while resin frames may take 15-20 days due to the drying process. Your gift may arrive earlier than the selected delivery date.
2. Delivery Notification: To ensure timely delivery, our courier partners will contact you before delivering your order. Please answer their call to facilitate a smooth delivery process.
3. Delivery Address Policy: Please note that delivery cannot be redirected to a different address once the order is placed. Rest assured, all items are carefully packed and shipped directly from our warehouse.
4. Order Tracking: After your order has been dispatched, you will receive a tracking number via email, allowing you to track your shipment quickly.
5. Return & Refund Policy: Customized products are non-returnable and non-refundable unless there is an error on our part. Ready-made products can be returned and refunded according to our policy.
6. Order Cancellation: If you need to cancel your order, please contact our customer service at +91-9473143990 (Mon-Sat, 10 AM-7 PM) or email us at [email protected] within 24 hours of placing your order.
7. Careful Packing: All orders are meticulously packed and shipped from our warehouse. A tracking number will be sent to you once your order arrives.
8. Address Change: Depending on the timing of your order, you may have the option to change your delivery address. Please reach out to us for assistance.
9. Free Delivery Offer: Enjoy free delivery across India on orders over ₹500. Orders below this amount will incur a delivery charge.
10. Hand Delivery: Your product will be hand-delivered to your doorstep for your convenience.
11. Product Representation: Please note that the product images and designs displayed are indicative and may vary.

Return and Exchange Policy for Customized Products

Please note that we do not offer exchanges or returns for customized products; these items are made-to-order. We encourage you to double-check all details before placing your order.

If you receive a damaged or defective product, clear video proof of unboxing is required, including a view of the shipping label. Without this video proof, we cannot accept your return request.

Upon receiving your product, our team will conduct an audit. The return or exchange request will be accepted if the product and packaging are returned in original condition.

I appreciate your understanding!